Please read these conditions and our privacy statement carefully before clicking on the "Authorize payment" button to place the order. We put in your knowledge that every time you consent to make an order you are linked to the clauses and/or conditions that are collected in the present, and in any case to the Spanish legislation applicable. LA PETITE MARIA reserves the right to change the present conditions without prior notice, what we put in your knowledge in order that, each time you proceed to make a new order, read it carefully.
LA PETITE MARIA has its registered and tax domicile in Algemesí – Valencia (Spain).
2. USE OF THE SITE
These conditions are the only ones applicable to the use of this website and create a legally binding agreement between the parties, protecting your rights, as a customer, and our rights as a company. You declare that, when you place your order, you have read and accept, without reservation, these conditions. You agree that:
1. You only can use this website to make legally valid queries orders.
2. You will not be able to make any speculative, false or fraudulent order. If we have reasonable grounds to consider that such an order has been made, we will be authorized to cancel it and inform to the authorities.
3. You are also obliged to provide us in a certain and correct way your email address, postal address and/or other contact details and consent that we may make use of this information to contact you if necessary. If not, we will not be able to take your order. By making an order through this website, you guarantee that you are over 18 years of age and that you have legal capacity to hold binding contracts.
3. HOW THE CONTRACT IS FORMALIZED
This information and the details contained in this website do not constitute an offer of sale, but an invitation to do business. There will be no contract between you and us in connection with any product until your order has been expressly accepted by us. If your offer is not accepted and you have already had a charge in your account, the amount will be refunded in full. All orders are subject to our acceptance and we will confirm such acceptance by sending you an email, in which, we confirm that the product is available and that soon the shipment will be made. The contract for the purchase of a product between us (contract) will be formalized only when we send you the Shipment Confirmation.
4. AVAILABILITY OF PRODUCTS
All orders are subject to availability of the products and, if there are difficulties for their supply, or if for any reason there are no items in stock, we reserve the right to provide you information about substitute products, with quality and value equal or superior that you will be able to order. If you do not wish to order those substitute products, we will refund you any amount you may have paid.
5. PROCESS AN ORDER
We reserve the right to remove any product from this website at any time and/or to remove or modify any material or content thereof. Although we will do our best to always process all orders, there may be exceptional circumstances that will force us to refuse the processing of any order after submitting the order confirmation, and we reserve the right to do so in any moment.
We will not be liable to you or to any third party for the removal of any product from this website, irrespective of whether such product has been sold or not, removing or modifying any material or content from the website, or for denying process an order once we have sent you the order confirmation.
6. RIGHT TO DESIST FROM PURCHASE
You, as a consumer, may withdraw from the contract at any time within 14 calendar days from the confirmation of shipment of your order. In this case, you will be reimbursed the price paid for such products in accordance with our return policy.
Your right to desist from the contract shall apply only to products returned under the same conditions as you received them. You must also include all instructions, documents and product wrappers. No reimbursement will be made if the product has been used or if it has suffered any damage, so you must be careful with the product (s) while in your possession.
7. DELIVERY INFO
Shipping will be free in the following cases:
1. Pick up the order in store.
2. For Spain delivery of purchases over 75 euros.
For other cases, shipping cost will be reflected at the time of confirming your order. You can see the different shipping options that are displayed depending on the destination (We ship to Europe and the rest of the world).
Each carrier delivery times will be indicated at the time of your selection. The delivery time will start counting from the moment of the confirmation of the payment. From 13:00 hours, orders will be processed the next day. Deadlines apply to working days. Orders placed during weekends, holidays or during the holiday days, will be processed on the first working day.
All our shipments are made via Courier (TNT, UPS or similar) or Spain Postal Service (Correos).
If the shipment generates expenses by reason of DUA-s in the place of destination, LA PETITE MARIA will not pay, such costs shall be borne by the buyer.
Unless extraordinary circumstances arise, we will try to send the order within the time limits indicated above, although delays can occur by: delivery area or any other unforeseen circumstance. Note, however, that we do not make deliveries on Saturday or Sunday or holiday’s days.
Means that the "delivery" has occurred or that the item(s) have been "delivered/s" at time of signing the receipt at the agreed delivery address.
If it is impossible, after two attempts, to make the delivery, we will contact you to agree a new place and time. If this is not possible after the communication, would leave the package available for five (5) days waiting for new address. In this case we reserve us the right to charge the relevant shipping costs and expenses generated.
8. RISK AND PROPERTY TRANSMISSION
You will acquire ownership of the products when we receive full payment of all amounts owed in connection with them, including shipping costs, or at the time of delivery, if this occurs at a later time.
The price of the products shall be the one stipulated at any time on our website, except in the event of a manifest error. Although we try to make sure that all the prices on the page are correct, mistakes can occur. If discover an error in the price of the products you have ordered, we will inform you as soon as possible and we will give you the option to reconfirm your order at the correct price or cancel it. If we do not get in touch with you, the order will be considered cancelled and the amounts that have been paid will be reimbursed in full..
We will not be obliged to supply the product (s) to you at the wrong lower price (even if we have sent you the shipping confirmation) if the error in the price is obvious and unequivocal and could have been reasonably recognised by you as a price Wrong. The prices of the Web page include VAT, but exclude the shipping costs, which will be added to the total amount.
Prices may change at any time, but (except as set forth above) the possible changes will not affect orders with respect to which we have already sent you a shipment confirmation.
For LA PETITE MARIA your security is very important. Therefore we only work with the most secure means of payment and all communications of sensitive data and the purchasing process are secured using a Security Certificate (SSL).You can check the Certificate as follow: Fixed that, vhen you press the button “Checkout” in your Shopping Cart, our URL changes and begins with https:// instead of http://, the s indicates that you are using a Secure Protocol in the Online Store. In addition web browsers such as Internet Explorer, Firefox and Chrome display a padlock icon to indicate that the website is secure.Below, we detail payment systems available in our shop online:
You can use the following cards: Visa, Visa Electron, Mastercard, Maestro and American Express.
In case the bank rejects your card, please, verifie that:
-The card is not expired.
-Check that your card does not exceed the expiration date.
-The card limit may have been reached.
-Check with your bank that the card has not exceeded the amount allowed to make purchases.
-Check that you have filled in all required fields correctly.
Is it secure to use my credit card on this site?
Yes, it is. The card data is only entered on a page owned of a bank and transmitted in encrypted form. La Petite María only knows the result of the operation, and we don`t have access to any data of the inserted card..
If you select Bank wire payment, you will receive two e-mails, an e-mail with your order confirmation and another one with the information necessary to perform the Bank wire to LOURDES PASCUAL CRESPO.
It is very important to indicate in the subject order No. xxxx (where xxxx is your order number), as well as your full name, and perform the Bank wire to the account number that appears in the order, within a maximum of seven days from the order.
Shall not be deemed effective the order until we have bank confirmation of the bank wire. In any case, we recommend that send us by e-mail to firstname.lastname@example.org
Don't forget that you must make payment in EUROS and the exchange’s and bank’s commissions are in your charge.
CASH ON DELIVERY (COD)
You can pay your order by Cash On Delivery (you pay directly to Shipment Company when it deliver you the package).
This payment method is only available for shipments to Spain, and it has an additional charge of 3% of the total order with a minimum of 3€, to be specified in the final summary. This payment method is ideal if it is the first time that shopping in LA PETITE MARIA and for some reason you prefer to pay once have the order is in your home.
PayPal allows you to make payments using a variety of methods including: PayPal Balance, bank account, credit card, PayPal Credit, and debit card. With PayPal, you can send and receive money without sharing the details of your card or account.
After you select your products in our shop, go to the Shopping Cart, go to Checkout and select the shipping system that suits you.
In the next step you can choose the payment system. If your choice is PayPal, follow these steps:
1. If you are already a registered user of PayPal: enter your login details. In the next step you can confirm the payment.
2. If you are not a user of PayPal: click on the link "continue" located under the text "Do not you have a PayPal account?"
- 2.1. Enter your billing information: choose your credit card and click on "review order and continue" after filling the data requested.
- 2.2. Check payment: at this time you can check the payment. Finished this step click on "Pay now" to complete the transaction.
In accordance with current regulations, any purchase made through the website will be subject to value added tax (VAT).
12. RETURN POLICY
If for any reason you are not satisfied with your order, you have a period of 14 calendar days, to be counted from the date of delivery of the order, to return it. (according to art. 71 of Law 3/2014, of 27 March, by which modifies the consolidated text of the General Law for the defense of the consumers and users and other complementary laws, approved by the Royal Legislative Decree 1/2007, of 16 November)
Send us an e-mail to email@example.com, or call us at +34 652 639 569, indicating your order number, your details and the reference of the items to be returned.
Send the items to the address that will be indicated. We recommend that you make your shipment by certified mail with acknowledgement of receipt or courier, LA PETITE MARIA will not be responsible for the returns that do not arrive to our warehouse. The shipping costs of the items you wish to return, will be in your charge.
LA PETITE MARIA reserves the right to refuse returns sent outside the fixed deadline, or garments that are not in the same conditions in which they were sent to the customer.
Returned items will be carefully inspected. Once verified that they are in perfect condition and with the internal labels, will proceed to refund the corresponding amount in the same way that the payment was made (As general rule, we do not return the Shipping costs). If the payment was by credit card will be refund to the same card used for the payment. Please be aware that your bank may take up to seven days to process it.
Only in case of defective products or erroneous shipments, all shipping costs will be borne by LA PETITE MARIA..
14. EVENTS BEYOND OUR CONTROL
We will not be liable for any breach or delay in the fulfillment of any of the obligations that we assume under a contract, whose cause is due to events that are beyond our reasonable control ("cause of force majeure").
The causes of force majeure shall include any act, event, lack of exercise, omission or accident that is beyond our reasonable control and shall include special (without limitation) the following:
Strikes, lockouts or other measures.
Civil commotion, riot, invasion, terrorist attack or terrorist threat, war (already declared or not) or threat or war preparations.
Fire, explosion, storm, flood, earthquake, sinking, epidemic or any other natural disaster.
Inability to use trains, ships, airplanes, motor transports or other means of transport, public or private.
Inability to use public or private telecommunications systems.
Strikes, failures or accidents of sea or fluvial transport, postal or any other type of transport.
It is understood that our obligation to comply under any contract shall be suspended during the period when the cause of force majeure continues, and we shall have an enlargement within the time limit to fulfil our obligation for the duration of such period. We will put all reasonable means to terminate the cause of force majeure or to find a solution by which we can fulfil our obligations under the contract despite the cause of force majeure.
15. APPLICABLE LAW AND JURISDICTION
Contracts for the purchase of products through our site shall be governed by Spanish law and any controversy arising out of or in connection with such contracts shall be subject to the jurisdiction of the courts and tribunals of Vitoria, waiving your Own jurisdiction. If you are hiring as a consumer, nothing in this clause will affect the rights that as such is recognized by the legislation in force.
We can collect information about your computer, including, where applicable, your IP address, operating system and browser type, for system administration. This is just statistical data on how you navigate www.lapetitemaria.com. We can also get information about your general use of the Internet using a cookie file that is stored on your computer's hard drive. Cookies contain information that is transferred to your computer's hard drive. Cookies help us improve our website and provide a better and more personalized service.
17. DATA PROTECTION
According to the Organic Law 15/1999 of 13 December on the protection of personal data, LA PETITE MARIA, reports that the personal data provided voluntarily when completing the forms of this website will be incorporated confidentially in the database of the LA PETITE MARIA.
Also by registering, you consent to the LTo PETITE MARIA Use your personal data in order to inform you about services or products that may be of interest, respecting, in any case, the Spanish legislation on data protection. In the event that the PETITE MARIA, foresees to cede its personal data to third parties, will obtain previously its consent informing you of the purpose to which these data are destined.
You may exercise your rights of access, rectification, cancellation and opposition by written request, together with a photocopy of the DNI, addressed to the e-mail: firstname.lastname@example.org.