Send us an e-mail to firstname.lastname@example.org, or call us at +34 652 639 569, indicating your order number, your details and the reference of the items to be returned.
Send the items to the address that will be indicated. We recommend that you make your shipment by certified mail with acknowledgement of receipt or courier, LA PETITE MARIA will not be responsible for the returns that do not arrive to our warehouse. The shipping costs of the items you wish to return, will be in your charge.
LA PETITE MARIA reserves the right to refuse returns sent outside the fixed deadline, or garments that are not in the same conditions in which they were sent to the customer.
Returned items will be carefully inspected. Once verified that they are in perfect condition and with the internal labels, will proceed to refund the corresponding amount in the same way that the payment was made (As general rule, we do not return the Shipping costs). If the payment was by credit card will be refund to the same card used for the payment. Please be aware that your bank may take up to seven days to process it.
Only in case of defective products or erroneous shipments, all shipping costs will be borne by LA PETITE MARIA..
Will not be accepted refunds of Ceremony or christening garments.
Garments made to order shall not accept change or return.